Editorial contact
Email: contact@coinsfera.ist
We usually answer within 1–2 business days. Please write in English, Turkish or Russian.
What we can help with
- Corrections to facts published on coinsfera.ist (addresses, hours, fees, process details);
- Suggestions for new guides and comparisons;
- Press and partnership enquiries related to this website;
- Reports about phishing sites impersonating exchange offices — we will review and update our warnings.
What we cannot help with
We are not Coinsfera. We cannot book appointments, quote exchange rates, process transactions, recover funds or access any customer data. For anything related to an actual exchange transaction, contact Coinsfera directly through the official website coinsfera.com.
If you sent crypto to a wrong address or suspect fraud, contact the platform you used and your local police cybercrime unit immediately — speed matters far more than anything an information website can do.
Response policy
Factual corrections are prioritised: if you point out an error with a source, we aim to fix the page within 48 hours and update its "last updated" date. Legal requests should include the specific URL and the grounds for the request.